Designing Digital Work
Concepts and Methods for Human-centered Digitization
Designing Digital Work
Concepts and Methods for Human-centered Digitization
Combining theory, methodology and tools, this open access book illustrates how to guide innovation in today's digitized business environment. Highlighting the importance of human knowledge and experience in implementing business processes, the authors take a conceptual perspective to explore the challenges and issues currently facing organizations. Subsequent chapters put these concepts into practice, discussing instruments that can be used to support the articulation and alignment of knowledge within work processes. A timely and comprehensive set of tools and case studies, this book is essential reading for those researching innovation and digitization, organization and business strategy.
1. Introduction
2. Elicitation Requirements3. Value-Oriented Articulation
4. Alignment of Multiple Perspectives: Establishing Common Ground for Triggering Organizational Change
5. Acting on Work Designs: Providing Support for Validation and Implementation of Envisioned Changes
6. Enabling Emergent Workplace Design
7. Putting the Framework to Operation: Enabling Organizational Development Through Learning
8. Case Studies
9. Epilogue.
| ISBN | 978-3-030-12258-4 |
|---|---|
| Article number | 9783030122584 |
| Media type | Book |
| Copyright year | 2019 |
| Publisher | Springer, Berlin |
| Length | XXI, 435 pages |
| Illustrations | XXI, 435 p. 133 illus. |
| Language | English |
