Achieving Organizational Excellence

A Quality Management Program for Culturally Diverse Organizations

Achieving Organizational Excellence

A Quality Management Program for Culturally Diverse Organizations

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This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organizations. The author argues that transnational companies face a twofold challenge: managing global knowledge networks and multicultural project teams on the one hand; and interacting and collaborating across boundaries using global communication technologies, on the other.

The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organizational performance. The book approaches quality management as an element that is no longer a choice, but has now become a necessity if companies want to compete in highly globalized environments.



Introduction to Business Excellence
Organizations Achieve Excellence Through Quality Awards
Legacy of Excellence: The Case of the United Arab Emirates (UAE)
Excellence in Action
Understanding Sustainable Organizational Results
Self-assessments: Conducting an Excellence Maturity Assessment for an Organisation
Awards and Assessments
Assessment for an External Award
Quality Management Systems: Where and How We Can Make a Significant Contribution Toward Excellence.- Towards Developing a Framework for Achieving Organizational Excellence: Theoretical Foundations. 
ISBN 978-3-030-09931-2
Artikelnummer 9783030099312
Medientyp Buch
Auflage Softcover reprint of the original 1st ed. 2018
Copyrightjahr 2018
Verlag Springer, Berlin
Umfang X, 193 Seiten
Abbildungen X, 193 p. 18 illus.
Sprache Englisch