1;Foreword;5 2;Preface;7 3;Contents;9 4;Introduction;11 5;PART 1 EMERGING TECHNIQUES AND TECHNOLOGIES FOR SUPPLY CHAIN MANAGEMENT;17 5.1;Improvement Opportunities in Retail Logistics;18 5.1.1;1 Introduction;18 5.1.2;2 The Level of Differentiation when Controlling the Operations;19 5.1.3;3 The Level of Sophistication in Reorder Systems;24 5.1.4;4 The Level of Integration of Multiple Decisions (Made by the Retail Company and/ or Its Supply Chain Partners);26 5.1.5;5 Concluding Remarks;28 5.1.6;6 References;28 5.2;A Dynamic Real-Time Vehicle Routing System for Distribution Operations;31 5.2.1;1 Introduction;31 5.2.2;2 Urban Freight Movement;32 5.2.3;3 Vehicle Routing Parameters;33 5.2.4;4 Vehicle Routing Systems (VRS);35 5.2.5;5 A Generic Architecture for Dynamic Real-Time VRS;37 5.2.6;6 Conclusions and Research Directions;42 5.2.7;7 References;43 5.3;Bargaining and Alliances in Supply Chains;46 5.3.1;1 Introduction;46 5.3.2;2 The Problem;48 5.3.3;3 The Bargaining Framework;49 5.3.4;4 Negotiation Power;51 5.3.5;5 References;57 5.4;Last-Mile Supply Chain Integration: Easy Connection and Information Exchange between Suppliers and Retailers;59 5.4.1;1 The Past: Developing the Need;59 5.4.2;2 A Market Approach;61 5.4.3;3 The Present: Realizing the Shift;62 5.4.4;4 The New Trading Exchange Paradigm;64 5.4.5;5 Using the Internet-based Trading Hubs;67 5.4.6;6 Related Technologies;73 5.4.7;7 The Future: Expand and Extend;74 5.4.8;8 References;75 6;PART 2 MULTICHANNEL RETAILING: RELATIONSHIPS, INTEGRATION AND ELECTRONIC TRANSFORMATION;76 6.1;Multichannel Retailing and Brand Policies;77 6.1.1;1 Introduction;77 6.1.2;2 Store Formats, Retail Innovation and the Attributes of Retail Service;78 6.1.3;3 Multichannel Retailing and Consumer Purchasing Behaviour;83 6.1.4;4 Multichannel Retailing and Brand Policies;89 6.1.5;5 Concluding Remarks;92 6.1.6;6 References;92 6.2;Designing Alternative Store Layouts for Internet Retailing;95 6.2.1;1 Introduction;95 6.2.2;2 Hypertext/Web Design Approach;95 6.2.3;3 Virtual Store Layout Analysis and Design;100 6.2.4;4 Concluding Remarks and Future Research Directions;112 6.2.5;5 References;112 6.3;In Search for Viable e-Solutions;114 6.3.1;1 Introduction;114 6.3.2;2 Consumers' e-Commerce Behavior;115 6.3.3;3 Strategies by Successful e-Commerce Companies;118 6.3.4;4 Comments on the Two Perspectives;120 6.3.5;5 Discussion;122 6.3.6;6 Conclusion;127 6.3.7;7 References;128 7;PART 3 BEYOND CPFR: DEFINING THE FUTURE OF SUPPLY CHAIN COLLABORATION;131 7.1;On Shelf Availability: An Examination of the Extent, the Causes, and the Efforts to Address Retail Out- of- Stocks;132 7.1.1;1 Introduction;132 7.1.2;2 What Is the Extent of Shelf Out-of-Stocks?;133 7.1.3;3 What Are the Consumer Reactions to Shelf Out-of- Stocks?;134 7.1.4;4 What Is the Cost of Shelf Out-of-Stocks to the Retailer?;137 7.1.5;5 What Are the Root Causes of Shelf Out-of-Stocks?;139 7.1.6;6 How Can On-Shelf Availability Be Improved?;142 7.1.7;7 Conclusions;145 7.1.8;8 References;146 7.1.9;Appendix 1: The Research Study Description;147 7.1.10;Appendix 2: Measuring Out-of-Stocks;149 7.2;Increasing Shelf Availability Through Internet- Based Information Sharing and Collaborative Store Ordering;151 7.2.1;1 Introduction;151 7.2.2;2 Internet-based Information Sharing and Collaborative Store Ordering;153 7.2.3;3 Measuring the Impact on Shelf Availability;157 7.2.4;4 Practical Implications;160 7.2.5;5 Conclusions;163 7.2.6;6 References;164 7.3;Towards the Development of an Algorithm to Discover Out- Of- Shelf Situations;167 7.3.1;1 Introduction;167 7.3.2;2 Rating the Out-Of-Shelf Problem;168 7.3.3;3 Development Method for the OOS;172 7.3.4;4 Conclusions;176 7.3.5;5 References;176 7.4;Food Value Chain Analysis;178 7.4.1;1 Introduction;178 7.4.2;2 Value Chain Analysis;179 7.4.3;3 Key Issues;180 7.4.4;4 Animal Grading;181 7.4.5;5 Carcase Balance;184 7.4.6;6 Point of Sale Availability;185 7.4.7;7 Integrated Value Chain System;187 7.4.8;7 References;190 7.5;Extending E