This book gathers revised and selected contributions to the 5th Dementia Lab Conference, D-Lab 2021, organized online on January 18-28, 2021, from the Emily Carr University of Art + Design, Vancouver, Canada. It describes original strategies in which design or creative methods have been shown to uncover, support and enhance the abilities of people living with dementia. Papers report on new ideas and findings relating to three main themes: engagement, empowerment and identity. They cover: ethics of inclusion and solutions for shifting the culture of care to be focused on both personal independence and reconnecting with the community; new ways of designing with people living with dementia; strategies for breaking negative stereotypes and preconceived opinions; and approaches to retaining personhood and dignity. Offering a timely source of information on new design and creative methods to a broad community of industrial, communication, interactive and inclusive designers, this book is also meant to address and inspire various stakeholders and organizations in dementia care.

1;Organization;6 1.1;Scientific Committee;6 1.2;Organizing Committee;6 2;Preface;8 3;Contents;10 4;1 Scaling Participatory Methods for Cultural Change in Long Term Care Homes;12 4.1;Abstract;12 4.2;1 Shifting from Institutionalized Patient-Centered Care, to Social, Person Directed Care;12 4.3;2 Partnering to Integrate Participatory Design Research Practice into Care Innovation;13 4.4;3 Culture Creating Strategy;14 4.5;4 Scaling Participation;15 4.5.1;4.1 Problem Finding: Developing Themes;15 4.5.2;4.2 Scaling the Reach of the Voices We Heard: Communication Designed to Re-Frame the Future;17 4.5.3;4.3 Regional Strategy Launch "Come Alive": Create the Space for Health Care Workers to Lead Co-creation Activities;18 4.5.4;4.4 Tools Designed for Person-Directed Culture Development;20 4.6;5 Pandemic Pivot;22 4.7;6 Conclusion;23 4.8;References;23 5;2 The Challenges of Creating Design Requirements for Products for People with Dementia;25 5.1;Abstract;25 5.2;1 Introduction;25 5.3;2 Challenges & Uncertainties About Creating a List of Requirements for 'Good' Products for People with Dementia;27 5.4;3 Tackling the Challenges and the Uncertainties;28 5.4.1;3.1 Expert-Led Study;28 5.4.2;3.2 Creating the Initial Lists of Requirements: Person-Centered Dementia Care and Quality of Life as a Starting Point;29 5.4.3;3.3 Rethinking Design Requirements for Products for People with Dementia;31 5.5;4 Integrating the Insights into a Certification List on Leisure;32 5.6;5 Conclusion and Critical Remark;33 5.7;Acknowledgements;34 5.8;References;34 6;3 Designing Conversations: Using Life Stories to Improve Dementia Care;36 6.1;Abstract;36 6.2;1 Background;36 6.3;2 Transitions;38 6.4;3 A Design Approach;39 6.5;4 Case Study 1-Knowing the Person;39 6.5.1;4.1 Method;39 6.5.2;4.2 Results;40 6.5.3;4.3 Summary of Findings;45 6.5.4;4.4 Person-Centred Design Development of a Reminiscence and Conversation Kit;46 6.6;5 Case Study 2-Perspectives;47 6.6.1;5.1 Relationship Building & Identity;48 6.6.2;5.2 Co-creation & Personalization;49 6.6.3;5.3 Storytelling & Validation;52 6.6.4;5.4 The Research Study;52 6.6.5;5.5 Method;52 6.6.6;5.6 Findings;53 6.6.7;5.7 Next Steps;54 6.7;6 Discussion;55 6.8;7 Conclusion and Future Work;56 6.9;References;56 7;4 Exploring How a Multisensory Media Album Can Support Dementia Care Staff;59 7.1;Abstract;59 7.2;1 Introduction;59 7.3;2 Background;60 7.3.1;2.1 Multisensory Stimulation;60 7.3.2;2.2 Reminiscence in Care Practices;60 7.4;3 Designing the Multisensory Media Album;61 7.4.1;3.1 Methodology;61 7.4.1.1;3.1.1 Observation and Creative Workshop;61 7.4.2;3.2 Design Rationale;61 7.4.3;3.3 Design Description;62 7.5;4 Engaging with the Multisensory Media Album;63 7.5.1;4.1 Study Setup;63 7.5.2;4.2 Care Staff's Duties and Responsibilities;63 7.5.3;4.3 Interactions Between Care Staff and Residents;64 7.5.4;4.4 Care Staff's Thoughts on the Design;65 7.5.5;4.5 Context of Using the Design;66 7.5.6;4.6 Regular Caregivers' Time Constraints;66 7.6;5 Discussion;67 7.7;6 Conclusion;68 7.8;Acknowledgements;68 7.9;References;68 8;5 Your Moments: Co-designing a Personalized Audio Player;70 8.1;Abstract;70 8.2;1 Introduction;70 8.3;2 Approach and Results;71 8.3.1;2.1 Participants;71 8.3.2;2.2 A Brief Introduction of the Process;72 8.3.2.1;2.2.1 Final Design: Audio Player 'Your Moments';73 8.3.3;2.3 Results of Phase 1: Two Design for One Processes;73 8.3.4;2.4 Results of Phase 2: Exploring Personalization with a New Participant by Continuing with the Earlier Results of Phase 1;75 8.4;3 Discussion;75 8.5;References;77 9;6 Lessons Learned from Remote User-Centered Design with People with Dementia;79 9.1;Abstract;79 9.2;1 Introduction and Background;79 9.3;2 Method;81 9.3.1;2.1 Data Collection and Analysis;81 9.3.2;2.2 Participants;82 9.4;3 Findings;84 9.4.1;3.1 Benefits;84 9.4.2;3.2 Challenges;84 9.5;4 Discussion;85 9.6;References;86 10;7 Smile: Capturing and Sharing Personal Photos to Stimulate Social Relations and Support Self-Identity in Dementia;89