Designing Digital Work

Concepts and Methods for Human-centered Digitization

Designing Digital Work

Concepts and Methods for Human-centered Digitization

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Combining theory, methodology and tools, this open access book illustrates how to guide innovation in today's digitized business environment. Highlighting the importance of human knowledge and experience in implementing business processes, the authors take a conceptual perspective to explore the challenges and issues currently facing organizations. Subsequent chapters put these concepts into practice, discussing instruments that can be used to support the articulation and alignment of knowledge within work processes. A timely and comprehensive set of tools and case studies, this book is essential reading for those researching innovation and digitization, organization and business strategy.




1. Introduction
2. Elicitation Requirements
3. Value-Oriented Articulation
4. Alignment of Multiple Perspectives: Establishing Common Ground for Triggering Organizational Change
5. Acting on Work Designs: Providing Support for Validation and Implementation of Envisioned Changes
6. Enabling Emergent Workplace Design
7. Putting the Framework to Operation: Enabling Organizational Development Through Learning
8. Case Studies
9. Epilogue.




ISBN 978-3-030-12258-4
Artikelnummer 9783030122584
Medientyp Buch
Auflage 1st ed. 2019
Copyrightjahr 2019
Verlag Springer, Berlin
Umfang XXI, 435 Seiten
Abbildungen XXI, 435 p. 133 illus.
Sprache Englisch