Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world' s leading BPM thought leaders. This first volume focuses on arriving at a sound definition of Business Process Management approaches and examines BPM methods and process-aware information systems. As such, it provides guidance for the integration of BPM into corporate methodologies and information systems. Each chapter has been contributed by leading international experts. Selected case studies complement these views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.

What is Business Process Management?

Process Management for Knowledge Work
The Scope and Evolution of Business Process Management
A Framework for Defining and Designing the Structure of Work
The Six Core Elements of Business Process Management
Methods
Six Sigma and Business Process Management
Business Process Model Abstraction
Business Process Quality Management
Semantic Business Process Management
Analysis and Design of Business Processes Using BPMN
Configuration and Management of Process Variants
Process Choreography Modeling
Collaborative Process Modeling: The Intersport Case Study
Designing Business Processes with a Recommendation-Based Editor
Business Process Simulation
BPM Tool Selection: The Case of the Queensland Court of Justice
Implementing Six Sigma for Improving Business Processes at an Automotive Bank
Process-aware Information Systems
Workflow Management
A Framework for Designing Resource-Driven Workflows
Service-Enabled Process Management
BPM Meets SOA
Integrated Business Process and Service Management
Business Process Management and Semantic Interoperability
Business Process Management Standards
Modeling Interorganizational Business Processes
Enterprise 2.0 Meets Business Process Management.