As the most comprehensive reference work dealing with knowledge management (KM), this work is essential for the library of every KM practitioner, researcher, and educator. Written by an international array of KM luminaries, its approx. 60 chapters approach knowledge management from a wide variety of perspectives ranging from classic foundations to cutting-edge thought, informative to provocative, theoretical to practical, historical to futuristic, human to technological, and operational to strategic. The chapters are conveniently organized into 8 major sections. The first volume consists of the sections: foundations of KM, knowledge - a key organizational resource, knowledge processors and processing, influences on knowledge processing. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come.

I: Foundations of Knowledge Management

1 The Rise of the Knowledge Organization
2 Knowledge Managers: Who Are They and What Do They Do?
3 On Knowledge Work
4 Knowledge Fields: Some Post-9/11 Thoughts about the Knowledge-Based Theory of the Firm
5 The Knowledge Economy
6 A Knowledge Management Ontology
II. Knowledge: A Key Organizational Resource
7 Knowledge and Competence as Strategic Assets
8 The Intellectual Capital of Nations
9 Knowledge and Its Attributes
10 Making Knowledge Visible through Knowledge Maps: Concepts, Elements, Cases
11 Organizational Memory
12 Organizational Culture as a Knowledge Resource
13 Does Accounting Account for Knowledge?
14 Knowledge Management in Action?
III. Knowledge Processors and Processing
15 Agents, Artifacts, and Transformations: The Foundations of Knowledge Flows
16 Organizational Knowledge Acquisition
17 Problem Solving: A Knowledge Management Process
18 Knowledge Creation
19 Sensemaking Processes in Knowledge Management
20 Creating and Facilitating Communities of Practice
21 Knowledge Sharing Proficiencies: The Key to Knowledge Management
22 Business Process as Nexus of Knowledge
23 The Partnership between Organizational Learning and Knowledge Management
IV. Influences on Knowledge Processing
24 Valuing Knowledge Management Behaviors: Linking KM Behaviors to Strategic Performance Measures
25 A Framework for Security, Control and Assurance of Knowledge Management Systems
26 Alternative Strategies for Leveraging the Knowledge Asset: A Framework for Managerial Decision-Making
27 The Leaders of Knowledge Initiatives: Qualifications, Roles, and Responsibilities
28 The 7 C's of Knowledge Leadership: Innovating our Future
29 Trust and Knowledge Management: The Seeds ofSuccess
30 Why Knowledge Management Systems Fail: Enablers and Constraints of Knowledge Management in Human Enterprises
31 Identifying and Transferring Internal Best Practices
32 Strategic Knowledge Managing in the Context of Networks
Keyword Index.