The systems approach in which this work is grounded enables the development of the new kind of intelligent organizations so urgently needed. Powerful models, based on organizational cybernetics and system dynamics, are presented in a way that lets the reader immediately apply them in practice. This book will be a rich source for improvement in any kind of organization, whether private or public, non-profit, large or small.
The new edition is updated and even more reader-friendly.

Organizational Intelligence in Systemic Terms

Complexity and Understanding
Management - A Distributed Function of Intelligent Organizations
Intelligent Organization - A Systemic Framework
Activities: What the Organization Does
Structure - Preconditions for Effective Action
Behavior - The Control of Cognition and Emotion
Ethos and Identiy: Basic Parameters of Organizations
Time and Organizational Dynamics
The Framework Revisited
Outlook: The Way Ahead.