Organisational Excellence and Resilience
Organisational Excellence and Resilience
Personal stress has an enormous impact on organizational and employee performance. This book introduces the web-based diagnostic tool IMPRESS, which provides employees, managers and HR professionals with information about potential stress factors. The book describes the underlying methodology for this integrated approach and presents the tools and learning modules to support the methodology. A series of case studies from pilot implementations in companies and universities illustrate the application of the approach in a variety of work environments.
The book is based on an international research project for a holistic approach to stress prevention by combining Human Systems Audit with the European Excellence approach as promoted by the Common Assessment Framework (CAF) and the EFQM Excellence Model. This approach is intended to contribute to organizational development that supports effective employee stress management.
Part I. Theoretical Basis
Chapter 1. The Concept of a Comprehensive Management ApproachChapter 2. Stress Management and Resilience Building
Part II. The Software Solution
Chapter 3. The Concept of Excellence-Driven Self-Assessment
Chapter 4. Impress Training Modules
Part III. Case Studies on The Introduction of Excellence-Based Stress Management and The Use of The Self-Assessment Software
Chapter 5. Pilot Projects Conducted Within Impress.
Berger, Rita
Dalluege, C.-Andreas
Franz, Hans-Werner
| ISBN | 978-3-030-85119-4 |
|---|---|
| Artikelnummer | 9783030851194 |
| Medientyp | Buch |
| Auflage | 1st ed. 2022 |
| Copyrightjahr | 2021 |
| Verlag | Springer, Berlin |
| Umfang | XVI, 197 Seiten |
| Abbildungen | XVI, 197 p. 106 illus. |
| Sprache | Englisch |
