Contributing to the debate on work performance evaluation in a time of technological transformation, this book explores the impact of digitisation on production and organisation models, as well as on the rights and interests of the stakeholders involved. As organisations down-size, merge with other companies and become decentralised, the boundaries in employer-employee-customer relationships are blurred and new models for the organisation and assessment of work performance have emerged. With these new models, innovative regulatory approaches are sorely needed. Taking an interdisciplinary approach and drawing on theoretical concepts from organisation studies, human resource management, sociology and labour economics, this all-encompassing collection is not only essential reading for academics and students, but also for policy-makers and employers who are looking for innovative and practical solutions to the challenges of modern employment relations.

Tindara Addabbo is Associate Professor of Economic Policy in the Marco Biagi Department of Economics at the University of Modena and Reggio Emilia, Italy.

Edoardo Ales is Professor of Labour Law at the Parthenope University of Naples, Italy.

Ylenia Curzi is Assistant Professor of Organisation and Human Resource Management in the Marco Biagi Department of Economics of the University of Modena and Reggio Emilia, Italy.

Tommaso Fabbri is Professor of Organisation and Human Resource Management and Vice-Director of the Doctoral School E4E (Engineering for Economics, Economics for Engineering) at the University of Modena and Reggio Emilia, Italy.

Olga Rymkevich is a Researcher in Labour Law and Industrial Relations in the Marco Biagi Foundation at the University of Modena and Reggio Emilia, Italy.

Iacopo Senatori is a Researcher in Labour Law and Industrial Relations in the Marco Biagi Foundation at the University of Modena and Reggio Emilia, Italy.