Relational Supply Contracts

Optimal Concessions in Return Policies for Continuous Quality Improvements

Relational Supply Contracts

Optimal Concessions in Return Policies for Continuous Quality Improvements

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Supply relations are often governed by so-called relational contracts. These are informal agreements sustained by the value of future cooperation. Although relational contracts persist in practice, research on these types of contract is only emerging in Operations and Supply Chain Management. This book studies a two-firm supply chain, where repeated transactions via well-established supply contracts and continued quality-improvement efforts are governed by a relational contract. We are able to characterize an optimal relational contract, i.e., to develop policies for supplier and buyer that structure investments in quality and flexibility in a way that no other self-enforcing contract generates higher expected joint surplus. A second goal is to compare the performance of different returns mechanisms in the context of relational contracting (quantity flexibility and buy-back contracts). Industry studies motivate the presented model.



Literature Review on Supply Chain Contracts
Relational Contracts
Relational Contracts and Optimal Quantity Flexibility
Relational Contracts and Optimal Buy-Back Price
QF vs. Buy-Back Contract in Buyer-Supplier Relationships
Case Study: Supplier Relationship Management at Volkswagen Group
Conclusion and Outlook.
ISBN 978-3-642-02790-1
Artikelnummer 9783642027901
Medientyp Buch
Copyrightjahr 2009
Verlag Springer, Berlin
Umfang XVI, 124 Seiten
Abbildungen XVI, 124 p. 27 illus.
Sprache Englisch