In response to the economic impact of the service sector, services science must be established as an academic discipline. This book includes detailed articles and short statements written by academics and experts on services research, service-oriented education, and service-related collaborations. All the contributions in this book stem from the presentations and statements given at the first German Services Science Conference.

Editorial. Services Science - Necessity and Conceptual Fundamentals: Services Sciences, Management, and Engineering (SSME) and Its Relation to Academic Disciplines

Service Engineering - A Transdisciplinary Approach in Service Research. Services Science - Focus Research: International Service Research - Status Quo, Developments, and Consequences for the Emerging Services Science
Research on Services: From Exploring the 'Residual' to Services Science
Services Science - A Computer Scientist's Perspective
Research Needs in the European Service Sector - An Application-Oriented Perspective. Services Science - Focus Teaching: The Evolution and Discovery of Services Science in Business Schools
The Perspective of Computer Science
The Perspective of ABB Automation GmbH
The Perspective of AFSM International. Services Science - Focus Collaboration: Services Science - Where Practice Meets Theory
Services Science with a Focus on Academia and Company Collaboration
The Perspective of Informatics
The Perspective of Service Industries - The Perspective of Siemens AG
The Perspective of IBM Deutschland GmbH.