Sino-German Intercultural Management
Self-Organization, Communication and Conflict Resolution in a Digital Age
This book presents the findings of a comparative study on office work culture in Germany and China. Focusing on behavioural and work practices, it explains the cultural influences on local staff's personal behaviour. The book also offers solutions for improving overall productivity, and examines digital work environments in manufacturing and sales organisations. Documenting business practices and cultural traits, as well as typical approaches to conflict situations, it lays the foundations for better global teamwork.
Joanne Huang is Taiwanese and has lived in Germany since 1992. She received her diploma in economics in 1998 and founded her own intercultural consultancy Huang-Jaumann in 2001. She is involved in different projects and works as a consultant for China-specific operations. As an author she publishes numerous essays about Chinese mentality and behaviour patterns.
Joanne Huang is Taiwanese and has lived in Germany since 1992. She received her diploma in economics in 1998 and founded her own intercultural consultancy Huang-Jaumann in 2001. She is involved in different projects and works as a consultant for China-specific operations. As an author she publishes numerous essays about Chinese mentality and behaviour patterns.
1;Acknowledgements;6 2;About This Book;7 2.1;Instructions for the Use of This book;8 3;Contents;9 4;About the Author;11 5;List of Figures;12 6;List of Tables;13 7;1 Seeking Added Value in the Digital Business World;14 7.1;1.1 Digital Economy with New Working Rules and Challenges;15 7.1.1;1.1.1 Shift of Position of Human Workers;16 7.1.2;1.1.2 An Open System Without Borders;16 7.1.3;1.1.3 Changing Working Concept;17 7.1.4;1.1.4 The Double Role of Being a System Builder and Part of the System;17 7.1.5;1.1.5 The Individual as a Global Player and Local Hero;18 7.2;1.2 The Mindset Challenge-Digital Transformation Requires Intercultural Rethinking;20 7.3;References;20 8;2 Intercultural Management as a Powerful Business Tool;21 8.1;2.1 Culture as a Supplement to International Management Competence;22 8.2;2.2 The Process of Intercultural Awareness;23 8.2.1;2.2.1 Mindfulness;24 8.2.2;2.2.2 Perception of Foreignness;26 8.2.3;2.2.3 Broadening of Perspective;29 8.2.4;2.2.4 Implementation;31 8.3;2.3 Intercultural Skills Pave the Way to Intelligent Communication;34 8.4;2.4 The Way to Perfect Intercultural Expertise;36 8.4.1;2.4.1 Discovering Common Ground and Discrepancies with Your Foreign Partners;37 8.4.2;2.4.2 Setting up Your Own ToolBox;38 8.5;References;38 9;3 Action Research-An International Comparison of Country-Specific Work Methods in Germany and China;39 9.1;3.1 Starting Point;39 9.2;3.2 Objective;40 9.3;3.3 Methods and Presentation;40 9.4;3.4 Study Result;41 9.4.1;3.4.1 Organization;41 9.4.2;3.4.2 Business Procedure;47 9.4.3;3.4.3 Communication;52 9.4.4;3.4.4 Conflicts;56 9.5;3.5 Application of Study Results in Practice;60 9.6;3.6 Open Points for Solutions in the Future;61 9.7;References;62 10;4 Tools and Exercises;63 10.1;4.1 Reporting;64 10.2;4.2 Relationship Management;67 10.3;4.3 Meetings: How to Get Individual Opinions;70 10.4;References;73 11;Bibliography;74
Huang, Joanne
| ISBN | 9783030387631 |
|---|---|
| Artikelnummer | 9783030387631 |
| Medientyp | E-Book - PDF |
| Copyrightjahr | 2020 |
| Verlag | Springer-Verlag |
| Umfang | 75 Seiten |
| Sprache | Englisch |
| Kopierschutz | Digitales Wasserzeichen |
