Standards for Management Systems
A Comprehensive Guide to Content, Implementation Tools, and Certification Schemes
This book guides readers through the broad field of generic and industry-specific management system standards, as well as through the arsenal of tools that are needed to effectively implement them. It covers a wide spectrum, from the classic standard ISO 9001 for quality management to standards for environmental safety, information security, energy efficiency, business continuity, laboratory management, etc. A dedicated chapter addresses international management standards for compliance, anti-bribery and social responsibility management.
In turn, a major portion of the book focuses on relevant tools that students and practitioners need to be familiar with: 8D reports, acceptance sampling, failure tree analysis, FMEA, control charts, correlation analysis, designing experiments, estimating parameters and confidence intervals, event tree analysis, HAZOP, Ishikawa diagrams, Monte Carlo simulation, regression analysis, reliability theory, data sampling and surveys, testing hypotheses, and much more. An overview of the necessary mathematical concepts is also provided to help readers understand the technicalities of the tools discussed. A down-to-earth yet thorough approach is employed throughout the book to help practitioners and management students alike easily grasp the various topics.Herfried Kohl holds a PhD in Physics, and has over 25 years of international experience in the field of management systems, auditing and certification. He is the author of three German language books on quality management published by Springer.
1;Preface;7 2;What Is in the Book and How to Navigate Through It;10 3;Declaration;14 4;Contents;15 5;About the Author;23 6;Abbreviations;24 7;1 Standards for Management Systems: Overview and Main Ingredients;26 7.1;1.1 Does the World Need Management System Standards?;26 7.1.1;1.1.1 General Motivation;26 7.1.2;1.1.2 Global Supply Chains;28 7.1.3;1.1.3 Robust Processes and Reliable Process Management;29 7.1.4;1.1.4 Globally Accepted Requirements for Management Systems;29 7.1.5;1.1.5 Genuine Versus Industry-Specific Models for Quality Management Systems;30 7.1.6;1.1.6 Certification Schemes;31 7.2;1.2 Where Do All These Management System Standards Come from?;32 7.2.1;1.2.1 Why Are Most Management System Standards Global?;32 7.2.2;1.2.2 ISO-International Organization for Standardization;32 7.2.3;1.2.3 National Organizations for Standardization;33 7.2.4;1.2.4 The Role of Industry Organizations and Other Interested Parties;34 7.3;1.3 Processes: Why Are They in the Focus of Management Systems?;35 7.4;1.4 Risk-Based Thinking: A Cornerstone of Management System Standards;40 7.5;1.5 Universal Design: The Architecture of Management System Standards;41 8;2 Generic Standards for Management Systems: An Overview;43 8.1;2.1 Introduction;44 8.2;2.2 ISO 9001-QMS-Quality Management System;45 8.2.1;2.2.1 Introductory Remarks;46 8.2.2;2.2.2 The Principles Behind ISO 9001;48 8.2.3;2.2.3 Discussion of the Clauses of ISO 9001;51 8.2.4;2.2.4 Shortened Checklist for ISO 9001;83 8.2.5;2.2.5 Frequently Asked Questions;83 8.2.6;2.2.6 Examples for Illustrational Purposes;96 8.2.7;2.2.7 Some Supportive Standards for Quality Management Systems;100 8.3;2.3 ISO 14001-EMS-Environmental Management System;101 8.3.1;2.3.1 Introductory Remarks;103 8.3.2;2.3.2 Discussion of the Clauses of ISO 14001;105 8.3.3;2.3.3 Other Important ISO Standards in the ISO 140XX-Series;113 8.3.4;2.3.4 Shortened Checklist for ISO 14001;113 8.3.5;2.3.5 Frequently Asked Questions;116 8.4;2.4 ISO/IEC 17025-Laboratory Management;116 8.4.1;2.4.1 Introductory Remarks;116 8.4.2;2.4.2 Discussion of the Clauses of ISO 17025;125 8.4.3;2.4.3 Frequently Asked Questions;136 8.5;2.5 ISO 21001-EOMS-Management Systems for Educational Organizations;140 8.5.1;2.5.1 Introductory Remarks;140 8.5.2;2.5.2 Discussion of the Clauses of ISO 21001;141 8.5.3;2.5.3 Frequently Asked Questions;164 8.6;2.6 ISO 22301-BCMS-Business Continuity Management System;165 8.6.1;2.6.1 Introductory Remarks;165 8.6.2;2.6.2 Discussion of the Clauses of ISO 22301;168 8.6.3;2.6.3 Frequently Asked Questions;179 8.7;2.7 ISO 27001-ISMS-Information Security Management System;180 8.7.1;2.7.1 Introductory Remarks;180 8.7.2;2.7.2 Discussion of the Clauses of ISO 27001;181 8.7.3;2.7.3 Frequently Asked Question;195 8.8;2.8 ISO 31000-RM-Risk Management;197 8.8.1;2.8.1 Introductory Remarks;197 8.8.2;2.8.2 Discussion of the Clauses of ISO 31000;198 8.8.3;2.8.3 Implementation Hints;206 8.8.4;2.8.4 Frequently Asked Questions;211 8.9;2.9 ISO 44001-CBRMS-Collaborative Business Relationship Management System;212 8.9.1;2.9.1 Introductory Remarks;212 8.9.2;2.9.2 Discussion of the Clauses of ISO 44001;213 8.9.3;2.9.3 Frequently Asked Questions;226 8.10;2.10 ISO 45001-OH&SMS Occupational Health and Safety Management System;227 8.10.1;2.10.1 Introductory Remarks;227 8.10.2;2.10.2 Discussion of the Clauses of ISO 45001;229 8.10.3;2.10.3 Frequently Asked Questions;242 8.11;2.11 ISO 50001-EnMS-Energy Management System;244 8.11.1;2.11.1 Introductory Remarks;244 8.11.2;2.11.2 Discussion of the Clauses of ISO 50001;245 8.11.3;2.11.3 Frequently Asked Questions and Implementation Hints;255 8.12;2.12 ISO 55001-AMS-Asset Management System;257 8.12.1;2.12.1 Introductory Remarks;257 8.12.2;2.12.2 Discussion of the Clauses of ISO 55001;259 8.12.3;2.12.3 Frequently Asked Questions;266 8.13;2.13 ISO 22316-Organizational Resilience;267 8.14;2.14 Finishing This Chapter and Looking Forward to Chap. 3;272 9;3 Industry-Specific Standards for Management Systems;274 9.1;3.1 I
Kohl, Herfried
| ISBN | 9783030358327 |
|---|---|
| Artikelnummer | 9783030358327 |
| Medientyp | E-Book - PDF |
| Copyrightjahr | 2020 |
| Verlag | Springer-Verlag |
| Umfang | 819 Seiten |
| Sprache | Englisch |
| Kopierschutz | Digitales Wasserzeichen |
