This book guides readers through the broad field of generic and industry-specific management system standards, as well as through the arsenal of tools that are needed to effectively implement them. It covers a wide spectrum, from the classic standard ISO 9001 for quality management to standards for environmental safety, information security, energy efficiency, business continuity, laboratory management, etc. A dedicated chapter addresses international management standards for compliance, anti-bribery and social responsibility management.

1;Preface;7 2;What Is in the Book and How to Navigate Through It;10 3;Declaration;14 4;Contents;15 5;About the Author;23 6;Abbreviations;24 7;1 Standards for Management Systems: Overview and Main Ingredients;26 7.1;1.1 Does the World Need Management System Standards?;26 7.1.1;1.1.1 General Motivation;26 7.1.2;1.1.2 Global Supply Chains;28 7.1.3;1.1.3 Robust Processes and Reliable Process Management;29 7.1.4;1.1.4 Globally Accepted Requirements for Management Systems;29 7.1.5;1.1.5 Genuine Versus Industry-Specific Models for Quality Management Systems;30 7.1.6;1.1.6 Certification Schemes;31 7.2;1.2 Where Do All These Management System Standards Come from?;32 7.2.1;1.2.1 Why Are Most Management System Standards Global?;32 7.2.2;1.2.2 ISO-International Organization for Standardization;32 7.2.3;1.2.3 National Organizations for Standardization;33 7.2.4;1.2.4 The Role of Industry Organizations and Other Interested Parties;34 7.3;1.3 Processes: Why Are They in the Focus of Management Systems?;35 7.4;1.4 Risk-Based Thinking: A Cornerstone of Management System Standards;40 7.5;1.5 Universal Design: The Architecture of Management System Standards;41 8;2 Generic Standards for Management Systems: An Overview;43 8.1;2.1 Introduction;44 8.2;2.2 ISO 9001-QMS-Quality Management System;45 8.2.1;2.2.1 Introductory Remarks;46 8.2.2;2.2.2 The Principles Behind ISO 9001;48 8.2.3;2.2.3 Discussion of the Clauses of ISO 9001;51 8.2.4;2.2.4 Shortened Checklist for ISO 9001;83 8.2.5;2.2.5 Frequently Asked Questions;83 8.2.6;2.2.6 Examples for Illustrational Purposes;96 8.2.7;2.2.7 Some Supportive Standards for Quality Management Systems;100 8.3;2.3 ISO 14001-EMS-Environmental Management System;101 8.3.1;2.3.1 Introductory Remarks;103 8.3.2;2.3.2 Discussion of the Clauses of ISO 14001;105 8.3.3;2.3.3 Other Important ISO Standards in the ISO 140XX-Series;113 8.3.4;2.3.4 Shortened Checklist for ISO 14001;113 8.3.5;2.3.5 Frequently Asked Questions;116 8.4;2.4 ISO/IEC 17025-Laboratory Management;116 8.4.1;2.4.1 Introductory Remarks;116 8.4.2;2.4.2 Discussion of the Clauses of ISO 17025;125 8.4.3;2.4.3 Frequently Asked Questions;136 8.5;2.5 ISO 21001-EOMS-Management Systems for Educational Organizations;140 8.5.1;2.5.1 Introductory Remarks;140 8.5.2;2.5.2 Discussion of the Clauses of ISO 21001;141 8.5.3;2.5.3 Frequently Asked Questions;164 8.6;2.6 ISO 22301-BCMS-Business Continuity Management System;165 8.6.1;2.6.1 Introductory Remarks;165 8.6.2;2.6.2 Discussion of the Clauses of ISO 22301;168 8.6.3;2.6.3 Frequently Asked Questions;179 8.7;2.7 ISO 27001-ISMS-Information Security Management System;180 8.7.1;2.7.1 Introductory Remarks;180 8.7.2;2.7.2 Discussion of the Clauses of ISO 27001;181 8.7.3;2.7.3 Frequently Asked Question;195 8.8;2.8 ISO 31000-RM-Risk Management;197 8.8.1;2.8.1 Introductory Remarks;197 8.8.2;2.8.2 Discussion of the Clauses of ISO 31000;198 8.8.3;2.8.3 Implementation Hints;206 8.8.4;2.8.4 Frequently Asked Questions;211 8.9;2.9 ISO 44001-CBRMS-Collaborative Business Relationship Management System;212 8.9.1;2.9.1 Introductory Remarks;212 8.9.2;2.9.2 Discussion of the Clauses of ISO 44001;213 8.9.3;2.9.3 Frequently Asked Questions;226 8.10;2.10 ISO 45001-OH&SMS Occupational Health and Safety Management System;227 8.10.1;2.10.1 Introductory Remarks;227 8.10.2;2.10.2 Discussion of the Clauses of ISO 45001;229 8.10.3;2.10.3 Frequently Asked Questions;242 8.11;2.11 ISO 50001-EnMS-Energy Management System;244 8.11.1;2.11.1 Introductory Remarks;244 8.11.2;2.11.2 Discussion of the Clauses of ISO 50001;245 8.11.3;2.11.3 Frequently Asked Questions and Implementation Hints;255 8.12;2.12 ISO 55001-AMS-Asset Management System;257 8.12.1;2.12.1 Introductory Remarks;257 8.12.2;2.12.2 Discussion of the Clauses of ISO 55001;259 8.12.3;2.12.3 Frequently Asked Questions;266 8.13;2.13 ISO 22316-Organizational Resilience;267 8.14;2.14 Finishing This Chapter and Looking Forward to Chap. 3;272 9;3 Industry-Specific Standards for Management Systems;274 9.1;3.1 I