This book guides readers through the broad field of generic and industry-specific management system standards, as well as through the arsenal of tools that are needed to effectively implement them. It covers a wide spectrum, from the classic standard ISO 9001 for quality management to standards for environmental safety, information security, energy efficiency, business continuity, laboratory management, etc. A dedicated chapter addresses international management standards for compliance, anti-bribery and social responsibility management.

In turn, a major portion of the book focuses on relevant tools that students and practitioners need to be familiar with: 8D reports, acceptance sampling, failure tree analysis, FMEA, control charts, correlation analysis, designing experiments, estimating parameters and confidence intervals, event tree analysis, HAZOP, Ishikawa diagrams, Monte Carlo simulation, regression analysis, reliability theory, data sampling and surveys, testing hypotheses, and much more. An overview of the necessary mathematical concepts is also provided to help readers understand the technicalities of the tools discussed. A down-to-earth yet thorough approach is employed throughout the book to help practitioners and management students alike easily grasp the various topics.

What Is in the Book and How to Navigate Through It

Standards for Management Systems: Overview and Main Ingredients
Generic Standards for Management Systems: An Overview
Industry-specific Standards for Management Systems
Standards for Compliance, Anti-Bribery and Corporate Social Responsibility (CSR)
Special Purpose Audit Schemes and Quality Awards
How to Get Things Done: A Practitioner's Toolbox
Auditing the Management System
Certification and Accreditation: Types and Rules
Mathematical Appendix.