Fierce competition in many industries, megatrends, the COVID-19 pandemic, the ongoing globalisation and the permanent liberalisation of markets have changed the face of economies and businesses drastically. Companies must establish suitable and long-term strategies and performance criteria in order to survive in this dynamic and hostile environment. This book provides a holistic and practical approach to strategic performance management. It combines all functions of the value chain and contains best practices in performance. The author demonstrates how new paradigms enable companies to concentrate on value-adding activities and processes to achieve a long-term sustainable and competitive advantage. The book contains a variety of best practices, industry examples and case studies. Focusing on best-in-class examples, the book offers the ideal guide for any enterprise to achieve a competitive advantage across all business functions focusing on value-adding activities.

 

Chapter 1: Performance Management as Part of the Corporate Strategy

Chapter 2: Performance in Procurement and Supply Management
Chapter 3: Performance Management in Operations Management
Chapter 4: Strategic Management Tools and Excellence Models
Chapter 5: Strategic Management Objectives, KPI and OKR
Chapter 6: Problem-Solving and Performance Management Tools
Chapter 7: Performance Management in Sales
Chapter 8: Economic Pricing, 3C-Pricing and Cost-Estimation Concepts
Chapter 9: Audits and Quality Management Systems (QMS)
Chapter 10: Business Transformation and Project Management
Chapter 11: Performance in Finance Management
Chapter 12: Performance through Kaizen
Chapter 13: Performance Management to focus on Value-Added Activities
Chapter 14: Performance Management Excellence through Change
Chapter 15: Innovations as Part of Performance Management.