Viewed through a politico-economic lens, Nordic countries share what is often referred to as the 'Nordic model', characterised by a comprehensive welfare state; higher spending on childcare; more equitable income distribution; and lifelong-learning policies. This edited collection considers these contexts to explore the complex nature of tourism employment, thereby providing insights into the dynamic nature, characteristics, and meaning of work in tourism. Contributors combine explorations of the impact of policy on tourism employment with a more traditional human resources management approach focusing on employment issues from an organizational perspective, such as job satisfaction, training, and retention. The text points to opportunities as well as challenges relating to issues such as the notion of 'decent work', the role and contribution of migrant workers, and more broadly, the varying policy objectives embedded within the Nordic welfare model. Offering a detailed, multi-faceted analysis of tourism employment, this book is a valuable resource for students, researchers and practitioners interested in tourism employment in the region.

1. Introduction

2. Guides on a crossroad - between deregulation and entrepreneurship
3. Tourism Employment and Education in a Danish Context
4. Tourism work - Public management of the tourism workforce in Finland
5. A Potential Treasure for Tourism - Crafts as employment and a cultural experience service in the Nordic North
6. Hardworking, adaptive and friendly: The marketing of volunteers in Iceland
7. On the move: migrant workers in Icelandic hotels
8. "You need to consider how it looks in the eyes of the guest": The work of teenage girls in tourism in Iceland
9. Migrant workers in tourism - Challenges of unions and workers in the Icelandic tourism boom
10. Employee motivation and satisfaction practices: A case from Iceland
11. Managerial practices of co-creation and psychosocial work outcomes
12. Seasonal workers and innovation triggers
13. Gateway, fast lane, or early exit? Tourism and hospitality as a first employer of Norwegian youth 
14. Labour mobility in the tourism and hospitality sector in Sweden
15. Downshifting Dutch rural tourism entrepreneurs in Sweden: challenges, opportunities and implications for the Swedish welfare state
16. Sustainable tourism employment, the concept of decent work and Sweden
17. A Labour Regime Perspective on Workforce Formation in Nordic Tourism: Exploring National Tourism Policy and Strategy Documents
18. Battling the Past: Social, Economic, and Political Challenges to Indigenous Tourism Employment
19. Hospitality through Hospitableness: Offering a Welcome to Migrants through Employment in the Hospitality Industry
20. Tourism Employment in Nordic Countries - Trends, Practices and Opportunities.<p></p><p></p>