This book contributes to an improved understanding of knowledge-intensive business services and knowledge management issues. It offers a complex overview of literature devoted to these topics and introduces the concept of 'knowledge flows', which constitutes a missing link in the previous knowledge management theories. The book provides a detailed analysis of knowledge flows, with their types, relations and factors influencing them. It offers a novel approach to understand the aspects of knowledge and its management not only inside the organization, but also outside, in its environment.

1. Knowledge and Knowledge Management

2. Knowledge Transfer and Knowledge Flows
3. Knowledge-Intensive Business Services
4. KIBS Companies and Their Importance for Economy and Innovation
5. Knowledge Flows in KIBS Companies: Theoretical Framework and Study Description
6. Knowledge and Its Flows in the Light of Empirical Research
7. Discussion of the Research Results and Conclusions.